Well, this is interesting.
Out of the blue, I have received an email from PayPal informing me that they have reconsidered my case and unlocked my account. (Yes, it's true. I went in right away and got my forty bucks).
My emails to them produced no results, my phone call only frustration, but suddenly PayPal thinks I'm cool again. What's happened here, I wonder? I have not sent them any of the proofs of identity they wanted, the passports and birth certificates and such. I have not made any further appeals, not written any more emails, not made any more phone calls. All I did was post here.
The only thing I can think is that YOU happened. All of you reading this, and especially those who wrote or called or withdrew your funds or closed your accounts or made your voice heard somehow. There's no other explanation that I can see. This is a testament to the power of the blogosphere, I think.
Viva Live Journal.
Thanks. You guys are great, and I am humbled and astonished.
(Oh, and a lot of you made your voices heard in the nation's ballot boxes yesterday as well. Thanks for that too.)
Out of the blue, I have received an email from PayPal informing me that they have reconsidered my case and unlocked my account. (Yes, it's true. I went in right away and got my forty bucks).
My emails to them produced no results, my phone call only frustration, but suddenly PayPal thinks I'm cool again. What's happened here, I wonder? I have not sent them any of the proofs of identity they wanted, the passports and birth certificates and such. I have not made any further appeals, not written any more emails, not made any more phone calls. All I did was post here.
The only thing I can think is that YOU happened. All of you reading this, and especially those who wrote or called or withdrew your funds or closed your accounts or made your voice heard somehow. There's no other explanation that I can see. This is a testament to the power of the blogosphere, I think.
Viva Live Journal.
Thanks. You guys are great, and I am humbled and astonished.
(Oh, and a lot of you made your voices heard in the nation's ballot boxes yesterday as well. Thanks for that too.)


Comments
But I am glad you got your money, since it was utterly crap reasons you couldn't have it in the first place.
Never underestimate the power of the internets.
The internet is, in fact, SERIOUS BUSINESS!
Damn it feels good to be a gangster.
The ballot box is bound to get it right at least once every twelve years. o__O
Egan
That, or someone working for Paypal read your LJ too. Which is possible, after all XD
Anyway, that's good to hear. :)
And no, I didn't vote yesterday. 'Cause I'm French (elections are coming too in Spring in France, and I'm yet sick of our politicians).
Good luck with Westeros ^^
~Syn
One part of my company deals with OFAC issues. Sometimes, when a transaction goes through a bank in the US (especially if the Bank of America or a major US bank is involved somewhere in the middle), something red flags it as meeting some criteria under one or more of the OFAC sanctions. Sometimes, software catches it, sometimes a human catches it and red flags it.
Companies that facilitate transfer of funds (like PayPal) will lock down everything involved with the offending transaction until a bunch of verifying is done and paperwork is collected. PayPal is trying to collect evidence that they're not facilitating a transaction that's against the US Treasury's rules. I'm not too familiar with what exactly is involved, but it's called the "due diligence" process.
Then, once that's done, they'll open things up again, remove locks on customer's accounts, etc. Our company is in constant contact with the customer during these things, but our customers are corporate clients. I guess when your customer base is the general public, it's much harder to give that kind of attention to the individual.
A month sounds about right for a due diligence process. It just sucks that no one could tell you what happened or what to expect or notify you when everything was lifted. I suppose I'm not surprised that PayPal's Compliance department doesn't communicate well to the Customer Service department. =P
good luck to you, take care!
Congrats! So glad to hear it.
At least you got your money out. :/